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Latest phishing attempts to be aware of Latest phishing attempts to be aware of

There are a number of phishing attempts being sent to U of T email accounts that you should be aware of.  

Below is some general information on the latest phishing email messages we’ve reported:

  • A message claiming to be from a hacker who has access to all your accounts and has compromising video of you

    This message is particularly compelling because it may list an old password to one of your accounts. If you use this password for any other accounts, you should change it. You should not use the same password in other accounts that you use for your UTORid. If this password is the one you currently use for your UTORid, you should change it immediately.
  • A malicious email claiming to be from the "UTORONTO-Support Team" that urge students and staff to migrate their email accounts. 
  • A message that claims your mailbox is failing to sync and then providing a link to retrieve messages. 

    Do not click on this link. Do not provide information or follow links sent to you in emails, especially when they warn you of losing access to an account if you fail to do so. This is almost always a ploy from a malicious sender to get personal information or login credentials. 
2018-10-23 11:49

Help Desk Hours of Service Help Desk Hours of Service

Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street 
(416) 978-HELP (4357)
E-mail help.desk@utoronto.ca

September 30, 2018 – April 25, 2019

Monday — FridaySaturdaySunday
Walk-in 9:30 a.m. to 7:00 p.m. 11:00 a.m. to 2:00 p.m. Closed
Telephone 8:30 a.m. to 9:00 p.m. 11:00 a.m. to 3:00 p.m. 1:00 p.m. to 5:00 p.m.
2018-10-01 13:06

New phishing email claims Mailbox syncing failed New phishing email claims Mailbox syncing failed

We have seen reports of a malicious email that claims your mailbox is failing to sync and then providing a link to retrieve messages. 

Do not click on this link. Do not provide information or follow links sent to you in emails, especially when they warn you of losing access to an account if you fail to do so. This is almost always a ploy from a malicious sender to get personal information or login credentials. 

UofT in general and University of Toronto libraries in particular will not send links asking you to log into a site.  You should always navigate to services using web addresses you know rather than ones provided in an email.  

2018-09-21 16:01

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