Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street
(416) 978-HELP (4357)
Hours of Service - May 1, 2015 - September 5, 2015
|Monday — Friday||Saturday||Sunday|
|Walk-in||9:30 a.m. to 5:30 p.m.||Closed||Closed|
|Telephone||9:30 a.m. to 5:30 p.m.||11:00 a.m. to 3:00 p.m.||Closed|
The Help Desk has received reports of Android users having issues receiving email on their mobile devices.
To resolve the issue, go to your email settings and make sure the Server field is set to: exactivesync2010.utoronto.ca.
Links to the detailed instructions are available from our UTORexchange for Mobile and Tablet Devices section.
Update: The email team has implemented some changes on the UTORmail server which resolve the send issue for both IOS 8.4 and OSX 10.10.4 -
Some clients were reporting problems sending UTORmail email from email programs or apps on devices using the latest operating systems from Apple - IOS 8.4 or OSX 10.10.4. We had similar reports from clients using linux with the latest SSL updates.