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Help Desk Hours of Service Help Desk Hours of Service

Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street
(416) 978-HELP (4357)

Summer Hours: May 1, 2016 - September 4, 2016

Monday — FridaySaturdaySunday
Walk-in 9:30 a.m. to 5:30 p.m. Closed Closed
Telephone 9:30 a.m. to 5:30 p.m. 11:00 a.m. to 3:00 p.m. Closed
2016-05-02 13:13

UTORexchange Login Problems UTORexchange Login Problems

If you are having issues logging in to your UTORexchange account, please retry with your username entered as utorarbor\UTORid (where UTORid is your actual UTORid). If you are still experiencing problems, contact the Help Desk.

2016-02-24 12:13

* messages being placed in Junk mail folders - Update: service appears improved * messages being placed in Junk mail folders - Update: service appears improved

Messages sent out via the UofT liststerv service appear currently to be flagged as junk-email by one or more spam-blocking services, including the one we use at the University.  This means that emails sent and distributed to listserv are being put into junk mail folders rather than the recipients inbox.  Technicians are investigating and we hope to have a resolution soon.

Uodate:  After Tuesday afternoon it appears that most messages sent to UofT email addresses from our listserve were being delivered normally.  Email administrators are working to reduce the probability of our listserve emails being identified as junk-mail by external organizations moving forward. 

We apologize for any inconvenience this may cause.



2016-02-04 13:07

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