Info Commons Help Desk NewsRSS

Some UTmail+ connectivity issues have been resolved restoring service for some devices. Some UTmail+ connectivity issues have been resolved restoring service for some devices.

Microsoft has notified us that some of the UTmail+ non-OWA connectivity problem have been resolved.  Some devices iPhone, Blackberry,  and using Thunderbird, Outlook, IMAP etc. are now able to access UTmail+. Currently some Android devices are no longer able to connect.  Microsoft has been notified of the current problems and they are working to restore full service.

If you continue to have access issues please contact the Help Desk for assistance.

2012-01-24 17:13

St George Campus Computer Help Desk St George Campus Computer Help Desk


Winter Hours – January 2 - May 4, 2012

Information Commons Help desk
Robarts Library,1st Floor
130 St. George Street
(416) 978-HELP (4357)

 Monday — Friday  Saturday Sunday
  Walk-in   9:30 a.m. to 7:00 p.m.. 11:00 a.m. to 2:00 p.m.  Closed
 Telephone   8:30 a.m. to 9:00 p.m. 11:00 a.m. to 3:00 p.m.  1:00 p.m. to 5:00 p.m.

E-mail  help.desk@utoronto.ca 
For faster service, please include your Library number/UTORid with your question.

2012-01-02 11:22

Warning: Fake UofT emails being sent with the intent of stealing your UTORid password or getting you to run malicious software Warning: Fake UofT emails being sent with the intent of stealing your UTORid password or getting you to run malicious software

Your UTORid is  the target of the latest round of "phishing" attacks we have seen at the University. The one most recently circulated includes a UofT crest, a warning that that you have received an infected file, and a link to a non-UofT website. The website that was being used on emails sent out on December 5 has been taken down due to an abuse complaint, however it is likely that fresh emails will be sent out pointing to a new website.

Protect yourself by verifying that you only use your UTORid on legitimate UofT websites. You can identify legitimate sites by looking at the security certificate.  The certificate will appear as a green or blue bar or text in your web browser's address bar which will show that the site you are on has a University of Toronto (CA).  Below is one example of how this looks. For more information on phishing attacks and examples of valid UofT site certificates on different browsers, please look at this article on avoiding email fraud .

 The real UofT weblogin has a site certificate that looks like this: 

 Windows 7 and Firefox 3

 

2011-12-06 12:58

Show archived news.

There are 507 records online