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Help Desk Hours of Service Help Desk Hours of Service

Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street
(416) 978-HELP (4357)
E-mail help.desk@utoronto.ca

Hours of Service - May 1, 2015 - September 5, 2015

Hours of Service
Monday — FridaySaturdaySunday
Walk-in 9:30 a.m. to 5:30 p.m. Closed Closed
Telephone 9:30 a.m. to 5:30 p.m. 11:00 a.m. to 3:00 p.m. Closed
2015-07-27 10:16

Issue syncing UTORexchange on Android devices Issue syncing UTORexchange on Android devices

The Help Desk has received reports of Android users having issues receiving email on their mobile devices.

To resolve the issue, go to your email settings and make sure the Server field is set to: exactivesync2010.utoronto.ca.

Links to the detailed instructions are available from our UTORexchange for Mobile and Tablet Devices section.

2015-07-09 12:40

Updated: Resolved --- Some UTORmail clients unable to send mail after updating to IOS 8.4 or OSX 10.10.4 Updated: Resolved --- Some UTORmail clients unable to send mail after updating to IOS 8.4 or OSX 10.10.4

Update: The email team has implemented some changes on the UTORmail server which resolve the send issue for both IOS 8.4 and OSX 10.10.4 -

Some clients were reporting problems sending UTORmail email from email programs or apps on devices using the latest operating systems from Apple - IOS 8.4 or OSX 10.10.4.  We  had similar reports from clients using linux with the latest SSL updates.

2015-07-07 15:46

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