Shared Mailboxes on UTORexchange


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Description

UTORexchange supports a system of shared mailboxes, which permits multiple users to use a single email address. These accounts are most commonly used for a departmental email account (e.g. department@utoronto.ca). If you have an existing UTORmail departmental account, you can migrate it to UTORexchange, otherwise, you can create a new shared mailbox directly in UTORexchange. Shared mailboxes on UTORexchange have one owner, who can then designate other users as reviewers, authors, or editors. In order to access a shared UTORexchange mailbox, you must have already migrated to UTORexchange.

Owner Help

Create a Shared UTORexchange Mailbox — This article provides instructions for creating a shared account.

Email Client Setup — This article provides instructions for setting up your email client to access a shared account.

Shared UTORexchange Mailbox - Giving Delegate Access to Others
Granting access to a Shared Mailbox using Outlook for Windows
— This article provides instructions for granting others access to a shared account if you are using a Windows machine.

Granting access to a Shared Mailbox using OWA — This article provides instructions for granting others access to a shared account using Outlook Web Access.

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User Help

Access a Shared Mailbox through Outlook — These instructions cover how to use Outlook to access a shared account.

Access a Shared Mailbox through Outlook Web Access — These instructions cover how to use Outlook Web Access to access a shared account.

Access a Shared Mailbox through Entourage 2008 or Outlook 2011 — These instructions cover how to use Entourage 2008 or Outlook 2011 to access a shared account.

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