Your account is currently configured to mark messages as spam if they are given a certain rating of 60% or greater, which is based on the default moderate risk filter level that all UTORmail accounts are initially set to. You can change this to low risk, which would only filter out messages to the junk-mail folder if the messages were rated at 80% or higher. This will decrease the number of email messages that end up within the junk-mail folder. But, please be advised that it will also allow more junk email to come into the INBOX folder as well. You can make changes to your UTORmail spam filter levels by visiting the UTORid modification page and choosing change options. Please follow these steps:
Enter your UTORid and password.
- Clink on Authenticate.
- Scroll down until you see Junk Mail (Spam) Filtering.
- Change the security options then click modification.