Configure Apple Mail 7 and up for UTmail+

Please note: When you log in to UTmail+ through a web browser, your login is managed by the University of Toronto. Any means of accessing the UTmail+ service other than through a web browser will securely transmit your UTORid and password through Microsoft’s systems.

Although Mac Mail can be used with UTmail+, Outlook is the preferred email client.

  1. Before you set up Apple Mail to access UTmail+, you must verify your UTORid (you will only need to do this once). Go to and click on verify under Problems with your UTORid?.

  2. Log in with your UTORid and password. You should see a message stating “Your UTORid and password have been checked and should work.”.

  3. Click Mail in the dock or double-click the Mail icon in your Applications folder.

  4. If you do not have an existing email account set up in Mac Mail, you will be presented with a welcome screen. If there is an exisiting email account set up already, click on Mail, then Preferences. In the window that appears click on Accounts. Then click on + located on the bottom left corner. 

  5. Choose Exchange, then click Continue.

    Mac Mail - choose account type

  6. Type your Name, Email Address and Password. Click Continue (or Sign In).

    Mac Mail account info

  7. If you see a screen requiring an Internal URL and External URL to continue, type in both fields and click Sign In

    Internal and External URL

  8. Mail will check the connection to the mail server. This may take a few minutes. When it's done, you may see the Account Summary screen. Click Continue.

  9. In the next screen, place checkmarks beside Contacts and Calendar if you wish to set them up for UTmail+ automatically. Click Done.

  10. Mail will open showing the Inbox. It will begin to import all your UTmail+ folders and messages. This may take a while.

Last update:
2018-06-11 14:00
Amanda Wagner
Average rating: 2.71 (58 Votes)

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