Office 365 Pro Plus eligibility issues

To be eligible for Office 365 Pro Plus, you must be an active student. Alumni are entitled to email accounts only. Access to all other Office 365 services such as OneDrive cease at graduation. The policy started being enforced on May 1, 2017.

  • If you see an error message in a Microsoft Office application stating that your account doesn't allow editing on a Mac, click the Use Another Account button to start the Office Activation Wizard. When prompted enter your email address and/or UTORid and password.

    Office Mac Authentication Issue

  • If you see an error message stating "The system requires that you sign on to a valid account", please contact the Help Desk for further troubleshooting steps.

    Office Invalid account
Last update:
2017-10-05 13:11
Amanda Wagner
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