UTmail+ Account with Both Staff and Student Addresses


If you have either a student or a staff UTmail+ account, and you add either a student or staff account (or an existing staff account is migrated), your accounts will be merged into one staff/student mailbox.

If you are a student who still has a UTORmail account and you also have staff status, your UTORmail account will be automatically migrated to UTmail+ at some point. You will be given both an @mail.utoronto.ca address and an @utoronto.ca address, which will be merged into one staff/student mailbox.

All email messages directed to your @utoronto.ca account and your @mail.utoronto.ca account (and @alum.utoronto.ca if applicable) will be directed to your one UTmail+ inbox. To access this account, log into mail.utoronto.ca with your UTORid and password. 

Right now there is no easy way to toggle your sending address between @mail and @utoronto.

To change the default email address to @mail you can follow these steps:

  1. Go to the UTORid management page.
  2. Under Make Changes, click change options.
  3. Log in with your UTORid and password and click Authenticate.
  4. Under University Faculty/Staff Email you should see Choose your From Address: select your @mail address.
  5. Click the Modification button to submit the request.

Note: There are implications to changing your default email address to @mail. You will no longer be listed in the staff Global Address List, only listed in the Student Global Address List, and vice versa if your default address is @utoronto.ca.

If you have any questions, contact the Help Desk (help.desk@utoronto.ca or 416-978-4357).

Last update:
2018-04-20 10:35
Author:
Rosalind Deibert
Revision:
1.6
Average rating:0 (0 Votes)

You can comment this FAQ

Records in this category

Tags