Configure Outlook 2010 for UTORmail

You must first activate your UTORid. If you haven't done this yet, you can find out how from the article UTORid activation.

Make sure you have the following information before you begin:

  • Your UTORid and password
  • Your UTORmail configuration number
  • Your UTORmail incoming server address
  • Your UTORmail SMTP server address:

The above information is available by logging in to the Get Info section of the UTORid Management page .

  1. Start Outlook. If this is your first time using Outlook, you will be taken through the Startup Wizard.
  2. If this is not your first time, choose: File -> Info -> Add Account

    Outlook 2010 File Menu View

  3. Choose Manually configure server settings or additional server types and click Next.

    Add New Account Options

  4. Choose Internet E-Mail. Click Next.

    Choose Service Menu

  5. You will now insert information in the Add New Account screen:

    Internet E-Mail Settings Form

    Under User Information: you should have the following:

    Your Name: your name as you would like it to appear to recipients
    E-Mail address: your full email address in the format

    Under Server Information: you should have the following:

    Account Type: select IMAP
    Incoming mail server: where NN is your configuration number
    Outgoing mail server (SMTP):

    Under Logon Information: you should have the following:

    User Name: Your actual UTORid
    Password: Leave this empty for now
    Remember password: not selected
    Require logon using Secure Password Authentication (SPA)
    is not selected

  6. Click on More Settings. . .
  7. Go to the Outgoing Server tab.

    Outgoing Server Settings

    Select My outgoing server (SMTP) requires authentication.
    You may select Use same settings as my incoming mail server. or
    Log on using, then enter Your actual UTORid and Your UTORid password.
  8. Click on the Advanced tab.

    Advanced Settings Tab

    Under Server Port Numbers you should have the following:

    Incoming server (IMAP): 993
    Use the following type of encrypted connection:, select SSL

    (Note: If you are using Windows 8, the above settings should be: Incoming server (IMAP): 143; Use the following type of encrypted connection:, select Auto)

    Outgoing server (SMTP): 587
    Use the following type of encrypted connection: select TLS
    NOTE: Outlook may revert back to port 25. Please make sure it is: 587 by entering it again.

  9. Click OK to close the Internet E-mail Settings window.
  10. Click Test Settings. If this passes (indicated by two green check boxes),click Close, then click Next. If you have the Test account settings by clicking the next button option selected, it will perform the check again. When it passes, click Close.

    Test Settings Succeeds

  11. Click Finish. You may be asked for a login at this point. You can log into your email account or cancel and exit Outlook.

    Add New Account Succeeds
Last update:
2013-09-04 13:53
Sean Winslow
Average rating: 4.22 (58 Votes)

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