UTmail+ for Faculty, Librarians and Staff

UTmail+ for faculty, librarians and staff is coming!

What is UTmail+?

UTmail+ powered by Office 365 is a comprehensive online e-communication and collaboration service provided by Microsoft. The service provides virtually anywhere access to familiar Office tools (e.g., online versions of Word, Excel, Powerpoint…), e-mail, calendaring, instant message, audio/video conferencing, and cloud storage services. Note that the online Office applications do not replace PC/Mac-based software. They are adjuncts to the software you may already have.


Account migrations will begin August 2017 with a pilot group and then rolled out in phases to the rest of the University. Your department/division will have 8 weeks of lead time to prepare for migration and receive training. For a detailed timeline, see the Office 365 website.

Important: Accounts will be moved starting approximately 5 pm on the day you are scheduled for migration. Full access to your new UTmail+ account will be available the following morning. 

Pre-Migration Checklist


To prepare for your migration to UTmail+, we recommend doing the following:

  • If you use SAP GUI, update to the latest version. If you are on a managed desktop, this will be done for you. If your computer is not managed and you have an older version, download and install the latest version of the software
  • If you are not currently using Outlook 2016, upgrade your software. If you are on a managed desktop, this will be done for you. If your U of T-owned computer is not managed and you don't have Outlook 2016, it's available for free as part of Office through the Microsoft Select License Plus Agreement . 
  • Update your web browser(s) to the latest version(s)

UTORexchange accounts

To prepare for the migration of your UTORexchange account to UTmail+, we recommend doing the following:

UTORmail accounts

To prepare for the migration of your UTORmail account to UTmail+, we recommend doing the following:

Access your account through OWA

For access to all the new Office 365 features, log into your UTmail+ account at mail.utoronto.ca using your UTORid and password

Free Copies of Office 365 ProPlus for Personal devices

If you are a current U of T faculty, librarian or staff member and have an appointment of 20% or more, included with your UTmail+ account is access to full desktop versions and mobile versions of Microsoft Office. You may run Office on up to 5 personal machines (Mac or PC). You can also run the Office Mobile Apps (Word, Excel, Powerpoint) on up to 5 mobile devices (on various platforms). More details and installation instructions are available from the article about getting a free copy of Office 2016 for U of T Faculty, Librarians and Staff.

Training and Help

Information Technology Services will initiate a tri-campus wide education campaign for the available cloud services. The following resources will be available:

  • The Organizational Development & Learning Centre will be providing training on using Office 2016. A list of training dates is available on office365.utoronto.ca.   
  • Microsoft’s excellent online training resources — links to these are available on the office365.utoronto.ca website. 

See our general usage articles:

Using Email — An introduction to the Email features of UTmail+.

Using Calendar — An introduction to the Calendar features of UTmail+.

Tags: Office 365, UTmail+
Last update:
2019-06-10 10:32
Amanda Wagner
Average rating: 1 (1 Vote)

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