Outlook 2016 (Windows) - Remove cached credentials and set default profile to UTmail+

If you are having problems accessing your UTmail+ account, Windows may be using cached credentials from your old UTORexchange account. ITS has created a script for removing cached credentials in Outlook, and setting the default profile to Office 365.

  1. Download the O365Migration-OutlookConfigScripts.zip file and unzip it.
  2. Find the createO365Profile.cmd file and double-click on it to run it.
  3. It will prompt you to replace any existing profiles. Type Y for Yes and press Enter.
  4. You will then see a popup window asking for your @utoronto.ca password. Enter it and click OK.
  5. Outlook 2016 will launch with the new UTmail+ profile.
Tags: Office 365, UTmail+
Last update:
2017-09-20 11:21
Amanda Wagner
Average rating:0 (0 Votes)

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