Displaying full message headers ("message details") in Outlook Web Access (OWA)

Full message headers (called "message details" in Outlook Web Access) can be useful in diagnosing email problems, determining the origin of a message and other forms of troubleshooting. In the course of assisting with a technical problem, you may be asked to send this information to the Help Desk for further analysis.

Using Outlook Web Access, open up the specific message by double clicking on it, then click the Message Details icon, a new "Message Details" window will then appear. You can select and copy the text in the Internet Mail Headers field.

Outlook Web Access (OWA) Message Details Image 


Tags: UTORexchange
Last update:
2016-10-11 14:35
Bruce Harpham
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