UTmail+: Configuring iOS 5


Please note: When you log in to UTmail+ through a web browser, your login is managed by the University of Toronto. Any means of accessing the UTmail+ service other than through a web browser will securely transmit your UTORid and password through Microsoft’s systems.

Warning: If you proceed with these instructions,any pre-existing local calendar and contact information on the iPhone will be deleted by Exchange and replaced with your Exchange calendar and contact information. If you use iCloud, the Exchange calendars will appear in the listing of Calendars separate from iCloud calendars.

UTmail+ Exchange instructions for iPhone

  1. Before you set up your mobile device to access UTmail+, you must verify your UTORid (you will only need to do this once). Go to https://www.utorid.utoronto.ca/ and click on verify under Problems with your UTORid?.
  2. Log in with your UTORid and password. You should see a message stating “Your UTORid and password have been checked and should work.”.
  3. From the Home screen, choose Settings, then Mail, Contacts, Calendars, then Add Account.
  4. Tap the Microsoft Exchange option.

    iPhone Configuration

  5. You will be asked to provide the following information:
    Email: (usually of the form "firstname.lastname@mail.utoronto.ca"
    Username: (this is the same as your email address and is usually of the form "firstname.lastname@mail.utoronto.ca").
    Password: your UTORid password 
    Description: UTmail+ 
    Leave Domain blank

    iPhone Configuration

  6. After completing all fields and tapping Next, the device will attempt to locate a server and should find outlook.office365.com. If you have opted-out of the GAL, you may have to enter this manually. Tap Save to continue.

    iPhone Configuration

  7. Once the iPhone has confirmed connectivity with the Exchange server, you will be asked which type of folders to synchronize. By default Email, Contacts, and Calendars are selected.

Once you save this information, the device will begin to synchronize. When it is done, your iPhone is configured for your UTmail+ account.

Note
For iPhones with an operating system older than iOS4, you cannot use Gmail Push and UTmail+ with Exchange as iPhone only allows one Exchange account on the iPhone.

UTmail+ IMAP instructions for iPhone

If you would like to set up your UTmail+ account on your iPhone using IMAP settings, follow the steps below. 

    1. From the Home screen, choose Settings, then Mail, Contacts, Calendars, then Add Account.
    2. Tap Other at the bottom of the list.

      iPhone Configuration

    3. In the next screen, tap Add Mail Account under the Mail heading. 
    4. You will be asked to provide the following information:
      Name: your full name 
      Address: (usually of the form "firstname.lastname@mail.utoronto.ca")
      Password: your UTORid password
      Description: UTmail+
      iPhone Configuration

    5. After completing all fields and tapping Next, the device will then present you with a screen to enter server information. Make sure IMAP is selected.

      iPhone Configuration

    6. Under Incoming Mail Server enter the following information:
      1. Host Name: outlook.office365.com
      2. Username: (this is the same as your email address and is usually of the form "firstname.lastname@mail.utoronto.ca") Note: if you experience problems with this setting, please see our article about changes to UTmail+ account settings.
      3. Password: your UTORid password

        iPhone Incoming

    7. Under Outgoing Mail Server enter the following information:
      1. Host Name: smtp.office365.com
      2. Username: (this is the same as your email address and is usually of the form "firstname.lastname@mail.utoronto.ca") Note: if you experience problems with this setting, please see our article about changes to UTmail+ account settings.
      3. Password: your UTORid password

         iPhone outgoing

    8. Tap Next (top right corner) to continue. The iPhone should now set up the account by verifying the information entered.
    9. Once the iPhone has confirmed connectivity with the server, you will be asked which type of folders to synchronize. By default Email is selected. Tap Save to add your UTmail+ account.
Last update:
2016-09-20 15:00
Author:
Sean Winslow
Revision:
1.10
Average rating: 4.2 (10 Votes)

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