UTmail+: Configuring your iPhone (iOS 6 and up)

Please note: When you log in to UTmail+ through a web browser, your login is managed by the University of Toronto. Any means of accessing the UTmail+ service other than through a web browser will securely transmit your UTORid and password through Microsoft’s systems.

    1. Before you set up your mobile device to access UTmail+, you must verify your UTORid (you will only need to do this once). Go to https://www.utorid.utoronto.ca/ and click on verify under Problems with your UTORid?.

    2. Log in with your UTORid and password. You should see a message stating “Your UTORid and password have been checked and should work.”.

    3. From the Home screen, choose Settings, then Mail, Contacts, Calendars, then Add Account.

    4. Tap the Exchange option near the top of the list.

    5. Enter:
      your Email address: (usually of the form "firstname.lastname@mail.utoronto.ca")
      your Password: your UTORid password 
      Description: UTmail+

      Email setup information

    6. Your device will attempt to use Autodiscover to fill in your username and server automatically. If it fails, you will be taken to the manual setup screen where you will need to fill in some information (see below). If it succeeds, proceed to step 6.
    7. Tap Next. In the next screen, insert the following: 
      Server: outlook.office365.com  
      Domain: Leave blank
      Username: (this is the same as your email address and is usually of the form "firstname.lastname@mail.utoronto.ca"
      Password: your UTORid password
      Tap Next.

      Email setup information

    8. Once the iPhone has confirmed connectivity with the Exchange server, you will be asked which type of folders to synchronize. By default Email, Contacts, and Calendars are selected. Tap Save.
    9. When you have completed the setup process, your mail and other selected options will begin syncing.

Having problems? Contact the Information Commons Help Desk, 1st floor, Robarts Library  (416 978-4357, help.desk@utoronto.ca).

Tags: Exchange, Microsoft, UTmail+
Last update:
2016-12-02 11:31
Amanda Wagner
Average rating: 3.97 (225 Votes)

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