UTmail+ Setup for Android 4.x

Please note: When you log in to UTmail+ using the Outlook Web App, your login is managed by the University of Toronto. Any means of accessing the UTmail+ service other than through a web browser will securely transmit your UTORid and password through Microsoft’s systems.

Note: Your device might have slightly different labels and screens from those shown below. Contact the Help Desk at help.desk@utoronto.ca or at 416-978-4357 if you have any questions. 

Your Android phone must be compatible with Exchange ActiveSync for this to work.

  1. Before you set up your mobile device to access UTmail+, you must verify your UTORid (you will only need to do this once). Go to https://www.utorid.utoronto.ca/ and click on verify underProblems with your UTORid?.

  2. Log in with your UTORid and password. You should see a message stating “Your UTORid and password have been checked and should work.”.

  3. Go to Settings, Accounts & sync and tap Add account.

  4. Choose Exchange ActiveSync (may be labeled Corporate).

  5. Enter your email address (usually of the form "firstname.lastname@mail.utoronto.ca") and password.

  6. Tap Next.

  7. Your device will attempt to use Autodiscover to fill in your username and server automatically. If it fails, you will be taken to the manual setup screen where you will need to fill in some information (see below). If it succeeds, proceed to step 7.

    (this is the same as your email address and is usually of the form "firstname.lastname@mail.utoronto.ca").
    Password: your UTORid password
    Server: outlook.office365.com
    Domain:leave blank
    Description: UTmail+
    Make sure Use secure connection (SSL) is checked.

    Android setup 2

  8. Tap the appropriate button to advance through the setup screens.
  9. The server requires access to additional security settings. Tap OK to allow. You may also need to tap Activate to continue.
  10. You can now choose options for syncing contacts, email, calendar, etc. When you have completed the setup process, your mail and other selected options will begin syncing.
Last update:
2016-09-20 15:07
Amanda Wagner
Average rating: 3.58 (155 Votes)

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