Please note: When you log in to UTmail+ through a web browser, your login is managed by the University of Toronto. Any means of accessing the UTmail+ service other than through a web browser will securely transmit your UTORid and password through Microsoft’s systems.
Before you set up your mobile device to access UTmail+, you must verify your UTORid (you will only need to do this once). Go to https://www.utorid.utoronto.ca/ and click on verify under Problems with your UTORid?.
Log in with your UTORid and password. You should see a message stating “Your UTORid and password have been checked and should work.”.
On the home screen, swipe down from the top of the screen and tap Settings.
- Tap Accounts.
- Tap Email, Calendar and Contacts.
- Tap Advanced at the bottom of the screen.
- Tap Microsoft Exchange ActiveSync.
- You will see the following screen:
Fill in the information shown below:
Domain: leave blank
Username: (this is the same as your email address and is usually of the form "email@example.com").
Email Address: (usually of the form "firstname.lastname@example.org")
Password: your UTORid password
Server address: outlook.office365.com
Use SSL: Set to "on"
Push: Set to "on"
Sync interval is greyed out.
Sync timeframe is set by default to 30 days.
- Sync settings should all be on by default. Tap Next. Your account should now be set up on your BlackBerry.