Displaying full message headers ("message details") in OWA

Full message headers (called "message details" in OWA) can be useful in diagnosing email problems, determining the origin of a message and other forms of troubleshooting. In the course of assisting with a technical problem, you may be asked to send this information to the Help Desk for further analysis.

  1. Log into OWA at mail.utoronto.ca.
  2. Select the message, click on the arrow beside the reply options, and select View message details.

    OWA Message Details

  3. A Message details window will open. You can select and copy the content from the Message details.

    OWA Message Details
Tags: Office 365, UTmail+
Last update:
2017-11-01 11:40
Amanda Wagner
Average rating:0 (0 Votes)

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