Configuring your BlackBerry (OS 10) for UTmail+ (Faculty and Staff)

Please note: When you log in to UTmail+ through a web browser, your login is managed by the University of Toronto. Any means of accessing the UTmail+ service other than through a web browser will securely transmit your UTORid and password through Microsoft’s systems.

  1. Before you set up your mobile device to access UTmail+, you must verify your UTORid (you will only need to do this once). Go to and click on verify under Problems with your UTORid?.

  2. Log in with your UTORid and password. You should see a message stating “Your UTORid and password have been checked and should work.”.

  3. On the home screen, swipe down from the top of the screen and tap Settings.

    BlackBerry UTORexchange setup

  4. Tap Accounts.

    BlackBerry UTORexchange setup
  5. Tap Email, Calendar and Contacts.
  6. Tap Advanced at the bottom of the screen. 

    BlackBerry UTORexchange setup
  7. Tap Microsoft Exchange ActiveSync.
  8. You will see the following screen:

    BlackBerry UTORexchange setup

    Fill in the information shown below:

    Description: UTmail+
    Domain: leave blank
    Username: (this is the same as your email address and is usually of the form "").
    Email Address: 
     (usually of the form "") 
    Password: your UTORid password
    Server address:
    Use SSL:
     Set to "on"
     Set to "on"
    Sync interval is greyed out.
    Sync timeframe is set by default to 30 days.
    Tap Next.
  9. Sync settings should all be on by default. Tap Next. Your account should now be set up on your BlackBerry.

    BlackBerry UTORexchange setup
Last update:
2018-01-25 16:22
Amanda Wagner
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