Shared Mailboxes on UTmail+

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UTmail+ supports a system of shared mailboxes, which permits multiple users to use a single email address. These accounts are most commonly used for a departmental email account (e.g. If you have an existing UTORexchange shared mailbox, it will be migrated to UTmail+ when your personal UTORexchange account is migrated. Shared mailboxes have one owner, who can then designate other users as reviewers, authors, or editors. In order to access a shared UTmail+ mailbox, you must have already been migrated to UTmail+.

 Owner Help

Create a Shared Mailbox — New UTmail+ Shared Mailboxes can be requested by departments who have already been migrated. Currently all requests to create new UTmail+ Shared Mailboxes should be sent to the Help Desk (  

Email Client Setup — This article describes how to access a shared account.

Shared Mailbox - Giving Delegate Access to Others

Currently, delegate access must be arranged by sending a request to the Help Desk (

 User Help

Access a Shared Mailbox — These instructions cover how to access a shared account you've been granted permissions to.

Tags: Office 365, UTmail+
Last update:
2017-10-06 09:21
Amanda Wagner
Average rating:0 (0 Votes)

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