On This Page:
UTmail+ supports a system of shared mailboxes, which permits multiple users to use a single email address. These accounts are most commonly used for a departmental email account (e.g. email@example.com). If you have an existing UTORexchange shared mailbox, it will be migrated to UTmail+ when your personal UTORexchange account is migrated. Shared mailboxes have one owner, who can then designate other users as reviewers, authors, or editors. In order to access a shared UTmail+ mailbox, you must have already been migrated to UTmail+.
Create a Shared Mailbox — New UTmail+ Shared Mailboxes can be requested by departments who have already been migrated. Currently all requests to create new UTmail+ Shared Mailboxes should be sent to the Help Desk (firstname.lastname@example.org).
Email Client Setup — This article describes how to access a shared account.
Shared Mailbox - Giving Delegate Access to Others
Currently, delegate access must be arranged by sending a request to the Help Desk (email@example.com).
Access a Shared Mailbox — These instructions cover how to access a shared account you've been granted permissions to.Tags: Office 365, UTmail+