UTmail+ supports a system of shared mailboxes, which permits multiple users to use a single email address. These accounts are most commonly used for a departmental email account (e.g. firstname.lastname@example.org). If you have an existing UTORexchange shared mailbox, it will be migrated to UTmail+ when your personal UTORexchange account is migrated. Shared mailboxes have one owner, who can then designate other users as reviewers, authors, or editors. In order to access a shared UTmail+ mailbox, you must have already been migrated to UTmail+
Create a Shared UTmail+ Mailbox — New UTmail+ Shared Mailboxes can be requested by departments who have already been migrated. This article provides instructions for creating a shared account
Giving Delegate Access to Others
Currently, delegate access must be arranged by sending a request to the Help Desk (email@example.com).
Opening a Shared Mailbox
Note: Your Shared Mailbox will appear automatically in the list of folders for your individual email if you are using Outlook 2016 on a Windows machine.
Set up a separate profile for a UTmail+ Shared Mailbox in Outlook 2016 for Windows
Set up a UTmail+ Shared Mailbox as the default address in an existing profile
Open a Shared Mailbox through Outlook on Mac
Open a Shared Mailbox/Calendar through OWA
- Setting up a Shared Mailbox on the native Mail app on your iOS device (iPhone, iPad)
- Setting up a Shared Mailbox on Outlook on your iOS device (iPhone, iPad)