When accessing a Shared UTORexchange Mailbox using Outlook and composing a new message, the From address will default to your individual email address. To have the From address show the Shared Mailbox address:
- Start a new mail message.
- If you don't see the From button, click the Options tab.
- In the Fields section click the From button.
- Once back in the Compose window, click the From button and choose another email address.
NOTE: You may need to select the name from the GAL.
You will need to change the From field each time you compose a new message or it will default to your individual account.
Please note: when replying to a message addressed to a Shared Mailbox, the From address will have the Shared Mailbox address.Tags: Office 365, UTmail+