Setting up a Shared Mailbox on Outlook on your iOS device (iPhone, iPad)


  1. Open Outlook and tap the menu icon.
  2. Tap the settings icon.
  3. Under Accounts, tap Add Account.
  4. Tap Add Email Account.
  5. Enter the email address of the shared mailbox and tap Add Account.
  6. You will be taken to the Weblogin page. Tap Cancel in the top left corner.
  7. When you are back in the Add Account screen, tap Setup Account Manually.
  8. In the next screen, choose IMAP.
  9. Fill in the following: 
    Email address: the address for the shared mailbox
    Display Name: the name of the shared mailbox

    Under IMAP Incoming Mail Server
    IMAP Host Name: outlook.office365.com:993
    IMAP Username: enter the email address of the account that has access to the shared mailbox, followed by a "\" and then the email address of the shared mailbox itself (e.g. firstname.lastname@utoronto.ca\shared.mailbox@utoronto.ca)
    IMAP Password: Enter the password of the mailbox with the permission to access the shared mailbox

    Under SMTP Outgoing Mail Server
    SMTP Hostname: smtp.office365.com:587
    SMTP Username: Enter the email address of the mailbox with the permission to the shared mailbox (e.g. your firstname.lastname@utoronto.ca email address)
    SMTP Password: Enter the password of the mailbox with the permission to access the shared mailbox

    iOS Shared Mailbox O365

  10. Tap Next.
  11. Tap Maybe Later if you do not wish to add another account.

    Set up Outlook for Office 365

  12. Swipe through the information screens. You will then be taken to your Inbox.

  13. Set up Outlook for Office 365
Tags: Office 365, UTmail+
Last update:
2018-02-23 16:00
Author:
Amanda Wagner
Revision:
1.1
Average rating:0 (0 Votes)

You can comment this FAQ