Info Commons Help Desk FAQ News  RSS

Message to Community: Changes Coming to University Legacy E-mail Systems Message to Community: Changes Coming to University Legacy E-mail Systems

With the implementation of Office 365/UTmail+ across the University, we will begin decommissioning the institutional legacy email services, UTORexchange and UTORmail, beginning February 1, 2019.

If you have any questions with respect to the decommissioning of the Legacy E-mail Systems please contact Vicki Vokas at or 416-978-0122.

Read the full details on

2018-12-13 10:41

Latest phishing attempts to be aware of Latest phishing attempts to be aware of

There are a number of phishing attempts being sent to U of T email accounts that you should be aware of.  

Below is some general information on the latest phishing email messages we’ve reported:

  • A message claiming to be from a hacker who has access to all your accounts and has compromising video of you

    This message is particularly compelling because it may list an old password to one of your accounts. If you use this password for any other accounts, you should change it. You should not use the same password in other accounts that you use for your UTORid. If this password is the one you currently use for your UTORid, you should change it immediately.
  • A malicious email claiming to be from the "UTORONTO-Support Team" that urge students and staff to migrate their email accounts. 
  • A message that claims your mailbox is failing to sync and then providing a link to retrieve messages. 

    Do not click on this link. Do not provide information or follow links sent to you in emails, especially when they warn you of losing access to an account if you fail to do so. This is almost always a ploy from a malicious sender to get personal information or login credentials. 
2018-10-23 11:49

Help Desk Hours of Service Help Desk Hours of Service

Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street 
(416) 978-HELP (4357)

September 30, 2018 – April 25, 2019

Monday — FridaySaturdaySunday
Walk-in 9:30 a.m. to 7:00 p.m. 11:00 a.m. to 2:00 p.m. Closed
Telephone 8:30 a.m. to 9:00 p.m. 11:00 a.m. to 3:00 p.m. 1:00 p.m. to 5:00 p.m.
2018-10-01 13:06

Show archived news.

There are 633 FAQs online

Most popular FAQs RSS

  1. Configure Mac Mail 10 for UTORexchange (386279 views)
  2. Wireless Access (190497 views)
  3. UTmail+ (171663 views)
  4. Student Advantage and Office 365 ProPlus (141378 views)
  5. UTORmail: Webmail (111733 views)
  6. UTORexchange (110909 views)
  7. UTORmail (101648 views)
  8. Avoiding Email Fraud (100348 views)
  9. Overview of Email Services (95196 views)
  10. Accounts and Passwords (85081 views)

Latest FAQs RSS

  1. Wireless printing instructions for Windows (2018-12-13 10:30)
  2. Join a Skype meeting through the web app (2018-12-11 10:38)
  3. Join a Skype meeting through the desktop app (2018-12-11 10:37)
  4. Install the Skype for Business web app (2018-12-11 10:36)
  5. Join a Skype meeting as a guest through the ... (2018-12-11 10:35)