Info Commons Help Desk FAQ News  RSS

Warning: Phishing message about migrating your email Warning: Phishing message about migrating your email

There have been reports of a malicious email from the "UTORONTO-Support Team" that urge students and staff to migrate their email accounts.  

Do not click on links in this message. Do not provide information or follow links sent to you in emails, especially when they warn you of losing access to an account if you fail to do so. This is almost always a ploy from a malicious sender to get personal information or login credentials. 

UofT in general and University of Toronto libraries in particular will not send links asking you to log into a site.  You should always navigate to services using web addresses you know rather than ones provided in an email.  

2018-10-09 10:26

Help Desk Hours of Service Help Desk Hours of Service

Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street 
(416) 978-HELP (4357)
E-mail help.desk@utoronto.ca

September 30, 2018 – April 25, 2019

Monday — FridaySaturdaySunday
Walk-in 9:30 a.m. to 7:00 p.m. 11:00 a.m. to 2:00 p.m. Closed
Telephone 8:30 a.m. to 9:00 p.m. 11:00 a.m. to 3:00 p.m. 1:00 p.m. to 5:00 p.m.
2018-10-01 13:06

New phishing email claims Mailbox syncing failed New phishing email claims Mailbox syncing failed

We have seen reports of a malicious email that claims your mailbox is failing to sync and then providing a link to retrieve messages. 

Do not click on this link. Do not provide information or follow links sent to you in emails, especially when they warn you of losing access to an account if you fail to do so. This is almost always a ploy from a malicious sender to get personal information or login credentials. 

UofT in general and University of Toronto libraries in particular will not send links asking you to log into a site.  You should always navigate to services using web addresses you know rather than ones provided in an email.  

2018-09-21 16:01

Show archived news.

There are 630 FAQs online

Most popular FAQs RSS

  1. Configure Mac Mail 10 for UTORexchange (383355 views)
  2. Wireless Access (172127 views)
  3. UTmail+ (164013 views)
  4. Student Advantage and Office 365 ProPlus (133175 views)
  5. UTORexchange (106376 views)
  6. UTORmail: Webmail (105952 views)
  7. UTORmail (96611 views)
  8. Avoiding Email Fraud (94526 views)
  9. Overview of Email Services (88700 views)
  10. Accounts and Passwords (79977 views)

Latest FAQs RSS

  1. ROSI Alumni Transcripts PIN reset (2018-10-15 15:55)
  2. Information Commons Help Desk Hours of Service (2018-10-01 13:06)
  3. UTORlist service overview (2018-09-28 11:14)
  4. Adding multiple owners (2018-09-20 11:14)
  5. Reporting a suspected phishing email (2018-09-19 14:05)