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Help Desk Hours of Service Help Desk Hours of Service

Information Commons Help Desk
Robarts Library,1st Floor
130 St. George Street 
(416) 978-HELP (4357)

Holiday Hours: December 21, 2017 - January 2, 2018

Please note that support is only available by telephone

December 21 – 23 and December 26 – 30: 11:00 am – 3:00 pm

December 24 – 25 and December 31 – January 2: Closed

Hours: October 1, 2017 – April 26, 2018

Monday — FridaySaturdaySunday
Walk-in 9:30 a.m. to 7:00 p.m. 11:00 a.m. to 2:00 p.m. Closed
Telephone 8:30 a.m. to 9:00 p.m. 11:00 a.m. to 3:00 p.m. 1:00 p.m. to 5:00 p.m.
2017-12-08 10:44

Phishing Attempts target Office 365 Migration Phishing Attempts target Office 365 Migration

A number of fraudulent email messages aimed at the Office 365 migration are circulating. Please see the bottom of this article for sample messages. 

Do NOT click on any links and ignore all emails that look anything like it. UofT will never send you emails asking you to click on a link or to respond with account details.  

Sample message 1:

You have been advised to migrate to our new outlook web app 365 as we have moved all Staff, Employee account to the new page.

Click MIGRATE to completely move your account immediately.

Failure to do this within 2 hours, your account will be disabled and all your saved files and messages will be lost.




Sample message 2:
Your Office 365 Business statement is ready


Your billing statement is ready to be viewed.

To view your statement:

Please click here.

User ID:

Note: If you are paying by credit card or direct debit, your payment method will be charged within one day of the invoice date.

Click here for instructions on how to read the PDF with NVDA and to ensure a quality user experience.

Thank you,
The Microsoft Online Services Team

2017-10-31 16:56

UTmail+ powered by Office 365 for faculty, librarians and staff is coming! UTmail+ powered by Office 365 for faculty, librarians and staff is coming!

What is UTmail+ for Faculty, Librarians and Staff?

UTmail+ powered by Office 365 is a comprehensive online e-communication and collaboration service provided by Microsoft. The service provides virtually anywhere access to familiar Office tools (e.g., online versions of Word, Excel, Powerpoint), e-mail, calendaring, instant message, audio/video conferencing, and cloud storage services.

UTmail+ will be replacing UTORexchange and UTORmail, beginning with a pilot group in August 2017 and then gradually rolled out to the rest of the University.

See our UTmail+ for Faculty and Staff section for information and instructions.

For more details on the project, see the website.

For more information about using UTmail+, check out the Resources page for a list of helpful links.

2017-08-29 14:20

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