Accessing your Archived UTmail+ Account Data (available until November 1, 2017)


  1. Go to the Azure Self Serve Password Reset website.
  2. In the User ID field, enter the portion of your email address BEFORE the “@” sign followed by @UTMailArchive.utoronto.ca. Complete the “I am not a robot” style challenge response section, then click Next.
    Note: If you see the error message "The user ID you entered does not exist. Please check that you have typed your user ID correctly", you may need to use the format utorid@UTMailArchive.utoronto.ca throughout these instructions.

    OneDrive reset password

  3. Click the Email button. Keep this browser window open and open your UTmail+ account in a new window. Look for a password reset email message from Microsoft.

    OneDrive reset password

  4. Note the verification code in the password reset message that you received.

    OneDrive reset password

  5. Back in Microsoft's password reset page, enter the code into the verification code field. Click Next.

    OneDrive reset password

  6. Enter a new password for your UTmail+ Archive account (do NOT use your UTORid password!) into both password fields, then click Finish.

    OneDrive reset password

  7. If your password meets the necessary criteria, you will receive confirmation that your password has been reset

    OneDrive reset password

  8. Go to https://portal.office.com/, enter your UTmail+ Archive username (the portion of your email address BEFORE the “@” sign followed by @UTMailArchive.utoronto.ca) and password and click Sign In.

    OneDrive reset password
     
  9. Use the UTmail+ Archive account in the same manner you use your regular UTmail+ account.

    OneDrive reset password

Last update:
2017-05-09 11:37
Author:
Amanda Wagner
Revision:
1.2
Average rating: 1.6 (10 Votes)

You can comment this FAQ

Most popular FAQs RSS

  1. UTmail+ (88862 views)
  2. Wireless Access (80555 views)
  3. Student Advantage and Office 365 ProPlus (64944 views)
  4. UTORexchange (61273 views)
  5. UTORmail (59625 views)
  6. UTORmail: Webmail (51098 views)
  7. Avoiding Email Fraud (50170 views)
  8. Overview of Email Services (45720 views)
  9. Accounts and Passwords (43458 views)
  10. Blackboard/Portal Login FAQ (39967 views)

Latest FAQs RSS

  1. Webmail: View full headers for a message (2017-06-09 16:38)
  2. View full headers for messages in Thunderbird (2017-06-09 12:36)
  3. UTmail+ for Desktop Client Software (2017-05-24 16:26)
  4. Set up UTmail+ in Outlook 2010 (Exchange) (2017-05-24 16:26)
  5. Importing Messages from your old UTmail+ account (2017-05-10 17:14)