Info Commons Help DeskFAQ News RSS

UTORexchange Macintosh clients need to update settings in Entourage, Outlook 2011, Apple Mail, iCal and Address Book.

Due to updates on our Exchange server Mac clients need to make the following changes:

In Entourage 2008 EWS

Select Allow when prompted with the following pop-ups: "Microsoft Entourage wants to use your confidential information stored in "Exchange" in your keychain. "The authenticity of "Microsoft Entourage" cannot be verified.  Do you want to allow access to this item?"

This may pop-up multiple times, so click Allow each time it appears.

After a few minutes, new email messages should begin being delivered again to your Inbox.

In Outlook 2011

Select Allow when prompted with the following pop-ups: "Microsoft Outlook wants to use your confidential information stored in "Exchange" in your keychain. "The authenticity of "Microsoft Entourage" cannot be verified.  Do you want to allow access to this item?"

This may pop-up multiple times, so click Allow each time it appears.

Additionally, the following message will pop-up afterwards – click Allow again. "Outlook was redirected to the server autodiscover.utoronto.ca to get new settings for your account, *.*@utoronto.ca. Do you want to allow this server to configure your settings?"

Within a few minutes the connection status in the bottom right-corner will change to "Connected..."

Apple Mail, iCal and your Address Book

Under the Mail > Preferences menu, change the setting for External Server from autodiscover.utoronto.ca to owa.utoronto.ca.

Last update: 2011-11-07 16:50
Author: James Lawson

You cannot comment on this entry

Most popular FAQs RSS

  1. Configure Mac Mail 10 for UTORexchange (379354 views)
  2. UTmail+ (144409 views)
  3. Wireless Access (139756 views)
  4. Student Advantage and Office 365 ProPlus (114080 views)
  5. UTORexchange (97634 views)
  6. UTORmail: Webmail (94013 views)
  7. UTORmail (87643 views)
  8. Avoiding Email Fraud (82708 views)
  9. Overview of Email Services (77135 views)
  10. Accounts and Passwords (70280 views)

Latest FAQs RSS

  1. Which UTOR series and other services am I eligible ... (2018-05-23 16:20)
  2. Accounts and Passwords (2018-05-23 10:39)
  3. Email for Faculty, Librarians and Staff (2018-05-17 16:27)
  4. UTORmail (2018-05-17 16:22)
  5. UTORexchange (2018-05-17 16:21)